Go to the Edit Device dialog: accessed from the Server or Workstation drop-down, from the Edit menu, or by double or right-clicking on the device Select the target device in the North-pane of the Dashboard. VPN) this must be established before attempting to the initiate session. Where the alternative Remote Access tool requires a connection to the device (i.e.

Once configured, the Remote Desktop option becomes available from the North-pane or from the device's right-click context menu.

Alternative Remote Access Configuration - Remote DesktopĪlthough we have provided a number of remote access tools - Take Control (Windows and Mac), integration with existing TeamViewer installations (Windows only) and Remote Background Management (for Remote Command Line interaction on Windows machines) - we realize there are other options available to establish a connection to a Windows device and we have included the ability to utilize a selection of them from the Dashboard: Terminal Services, VNC, VNC Java Manager, Netsupport Manager or Remote Desktop Gateway (IE only).

Alternative remote desktop manager